To aid in their investigation, give the authorities any pictures or dash cam footage of suspicious vehicles. If you notice there are packages missing, and you’re rather certain it has not been received by the customer, report it to the police.
#AMAZON DELIVERY STATUS UPDATED TOO SOON DRIVER#
If you consistently see the same vehicle passing you, and it’s not another Flex driver (it happens), you might consider retracing your steps to see if packages have, in fact, gone missing. Your first line of defense against “Amazon package not received” complaints is to be aware of your surroundings.
#AMAZON DELIVERY STATUS UPDATED TOO SOON FOR FREE#
In May 2017, three people from Indiana were accused of scamming Amazon out of 1.2 million dollars worth of products which they sold on the black market.ĭishonest customers will claim the package was never received but in truth, they just want a replacement for free – two for the price of one! There’s usually no consequence for the customer unless it becomes a pattern but for the Flex driver, the consequence may be deactivation. Then there’s probably the most frustrating and angering reason a package goes missing, a dishonest customer. In addition, use a reliable GPS like Google Maps or Waze.
That said, it’s always in your best interest to double check and if you’re unsure, look up the address on Google or call the customer. The GPS pin may be in the wrong location or the customer didn’t provide the entire address. You may not even realize you’ve made a mistake and sometimes it’s really not your fault. We all hate to admit mistakes, but sometimes they happen. Wrong LocationĪnother way packages go missing is a mistaken address. Police will also leave “bait packages” with some random item in it so the thief doesn’t suspect it may be bait but inside the item will be a GPS tracker. A few crafty customers have managed to rig the package to spray the contents all over the thief. These packages are usually filled with some terrible prize such as dog feces or dead mice. Some customers have taken it upon themselves to defend against porch pirates by leaving “bait packages” out specifically for an unwitting thief to take. In truth, the penalties for a driver, no matter which type of warehouse they drive for, with too many “Amazon package not received” complaints are more significant than the penalties for the thief. Some penalties can be described as a minor hassle. If caught, the penalties are quite lax so there’s very little deterrent to not continue stealing packages. So, it’s not a crime easily solved unless the thief is caught red handed. It’s very hard to determine from pictures an item stolen from a porch or a personal belonging of the seller. The items appear on Offer up, Let it go, Facebook, and maybe even as a third party seller on Amazon. Some of these porch pirates have made a thriving business using merchandise they’ve stolen off porches. This is more common with marked delivery vehicles like UPS or FedEx but it could just as easily happen to a Flexer. If these thieves see any opportunity, they’ll take it and that includes following you while making your deliveries. Peak is a thief’s favorite time of year, packages are abundant and the colder temperatures keep people indoors, making the thief less likely to be caught.Įxpect to see more reports of porch pirates in the news and at your DC. Stolen packages are an important issue to address, especially now since peak is approaching. Then, once they reach the package, they’ll snatch it up and, just as smoothly, dive into that same vehicle. When these thieves spot a package, they’ll usually drive a short distance down and drop off a passenger who nonchalantly walks along the sidewalk. Higher end apartment complexes are favorite haunts for porch pirates. Person or persons who steal packages off of unsuspecting customers porches or front door areas. They drive around in neighborhoods preying on unsuspecting packages waiting happily for residents to arrive. These thieves are best described as crafty and opportunistic. There are many ways packages go missing after delivery but the most common and likely culprit is the “porch pirate.” Let’s take a deep dive into why this may happen, and what to do about it if you find yourself on the receiving end of an Amazon package not received email. So what causes this dreaded delivery message, and what can you do about it? From that point forward you’ll know to be extra vigilant in that area the next time you roll into town with your lanyard and safety vest. You can look back at your records and see the area to which you delivered. If you happen to get an email like this, it’s helpful to know the date of the delivery.
A common “Amazon package not received” email from support